Deliver Better Customer Service

Email ticketing, knowledge base, and support widget to support your growing customer base.

Email Ticketing - Simple and fast

Snappy removes the complexities of traditional helpdesk software with a more efficient design and workflow that makes email ticketing fast and easy.


Track performance with custom Reports

Canned Responses

Insert pre-built responses to save time and effort

Private Notes

Collaborate with in-ticket private notes

Knowledge Base - Build your own customer self-help

Help your customers help themselves and take strain off your customer support team with Snappy's integrated Knowledge Base. Build an FAQ page in minutes and style it to match your website.


Make it easier for your customers to contact you and access your knowledge base


Choose from 18 different languages

Knowledge Base Insert

Add knowledge base articles directly into your tickets

More Features

Developer API

Integrate anything and everything with our modern API


Set up custom filters to find specific tickets with a single click

iOS App

Support your customers from your mobile phone with our iOS companion app

Batch Actions

Merge, tag, or reply to multiple tickets at once

Simple Pricing. Never any surprises.

Free 30-day trial. No credit card required. Cancel any time.

user / month
  • Unlimited mailboxes, email & storage
  • Third party integrations
  • Email Ticket Management
  • Widgets, phrases, triggers
  • And much more...

What our customers have to say

"Snappy allows us to get rid of all of the problems of email."
Grant MacManus
"We switched over to Snappy for support at Dribbble a couple weeks ago and have been thrilled with it."
Rich Thornett
"Somehow Snappy helps change the way I feel about these emails."
Rachel Andrew
Perch CMS

Start supporting your customers in seconds