Snappy removes the complexities of traditional helpdesk software with a more efficient design and workflow that makes email ticketing fast and easy.
ReportingTrack performance with custom Reports
Canned ResponsesInsert pre-built responses to save time and effort
Private NotesCollaborate with in-ticket private notes
Help your customers help themselves and take strain off your customer support team with Snappy's integrated Knowledge Base. Build an FAQ page in minutes and style it to match your website.
WidgetMake it easier for your customers to contact you and access your knowledge base
Multi-lingualChoose from 18 different languages
Knowledge Base InsertAdd knowledge base articles directly into your tickets
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