Snappy removes the complexities of traditional helpdesk software with a more efficient design and workflow that makes email ticketing fast and easy.
Reporting
Track performance with custom ReportsCanned Responses
Insert pre-built responses to save time and effortPrivate Notes
Collaborate with in-ticket private notes
Help your customers help themselves and take strain off your customer support team with Snappy's integrated Knowledge Base. Build an FAQ page in minutes and style it to match your website.
Widget
Make it easier for your customers to contact you and access your knowledge baseMulti-lingual
Choose from 18 different languagesKnowledge Base Insert
Add knowledge base articles directly into your tickets
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